Política de envío

Zynova Shipping Policy

At Zynova, we work with trusted fulfillment partners to ensure that your order is processed and shipped efficiently. Since our products are made on demand, shipping times may vary depending on your location and the specific item you order.

Processing & Fulfillment

• All products are made-to-order, which means they go into production once your order is placed.
• Fulfillment time typically takes 2-7 business days before your order is ready to ship.
• Orders with multiple items may be shipped separately to optimize delivery times.

Estimated Shipping Times

Once your order is fulfilled, the estimated delivery times are as follows:

  • USA: 3-7 business days

  • Canada: 5-10 business days

  • Europe: 5-10 business days

  • Australia & New Zealand: 5-15 business days

  • Rest of the World: 7-20 business days

⚠️ Please note: These are estimated shipping times and may be affected by customs delays, holidays, or unforeseen circumstances.

Shipping Costs & Methods

• Shipping rates are calculated at checkout based on your location and order weight.
• We offer standard shipping with tracking for most destinations.
• Expedited shipping options may be available at an additional cost.

Order Tracking

• Once your order is shipped, you will receive a tracking number via email.
• Tracking information may take 24-48 hours to update.
• If your package is delayed or lost, please contact us at info@zynovamarket.com.

Customs, Duties & Taxes

• International orders may be subject to customs fees, duties, or import taxes depending on your country’s regulations.
• These charges are the customer’s responsibility and are not included in our shipping rates.

Lost or Delayed Packages

• If your package is delayed beyond the estimated time, check the tracking details first.
• If it appears lost, contact us at info@zynovamarket.com, and we will assist you in filing a claim.
• Zynova is not responsible for packages lost due to incorrect addresses provided at checkout.

Changes & Order Issues

• If you need to update your shipping address, contact us within 24 hours of placing your order.
• Once an order is in production or shipped, we cannot make modifications.

Questions?

For any shipping-related inquiries, feel free to email us at info@zynovamarket.com, and we’ll be happy to help!